Customer reviews of Bishops Cross Car Sales

By Mark D on 02 July 2020 | Purchase not verified

I recently bought a Volkswagen Golf GTD from Bishops Cross Car Sales. I have to say the level of service I received from Rob was exceptional, we viewed the car on a Monday which was in a lovely condition, there was a couple of scratches on the bonnet which were only minor, however, Rob was able to get these scratches off the car no problem. We then viewed the car again on the Tuesday, the scratches had completely gone. Rob allowed us to view the car thoroughly with no pressure or hassle, very professional and we were able to test drive the car unaccompanied. It was a very easy and enjoyable purchase with part exchanging my old car in, the price of the new car was very fair and cheaper than you would find in a main dealership. I would highly recommend this garage and would definitely deal with Rob again. You often find car dealerships to be very pushy and can sometimes put you off, this is not the case with Rob, excellent service. 10/10 service in my opinion.

By Tim L on 09 January 2020 | Purchase not verified

Bought a car from Rob just before Christmas, the car is exactly the same condition as you see on the advert. We drived over 200miles to buy the car from Rob, when I got the car I realised one of the key is not matched to my car, Rob promised that he will get that sorted if not he will pay for a spare key for me. So I took the car home and after 3 days a spare car key arrived to me by post. Overall excellent customer service and the car is spot on. Highly recommended! Well done Rob, keep the good job going.

By Louise P on 28 November 2019 | Purchase not verified

Professional and helpful, no hassle, no pushy salesmen, very happy with my purchase.

By Kelsey H on 06 August 2019 | Purchase not verified

The listing accurately pictured and described the vehicle (in great condition!). No need to worry that you will drive a ways for a disappointment. Great quality selection of vehicles on the lot. Wonderful test drive area to get a sense of the car. Customer service was friendly and comfortable for a first time buyer--they did everything they could to make things easier for us. Would absolutely recommend and would go back to them first if we're looking to get a second vehicle!

By Paul H on 09 September 2018 | Purchase not verified

I must commend Rob for his professionalism, decency and honesty. I was travelling across from N. Ireland to pick up a VW Transporter Rob was selling. From the first point of contact made, Rob was very good at trying to find the best solution to get the car to me. In the end I travelled across, Rob's driver picked me up at the airport and my test drive was on the way back to the garage. Post-transaction Rob was great at helping resolve an issue that had materialised on the drive back home. I would recommend Rob and his garage thoroughly after the experience. I doubt other garages would have had the seem degree of honesty and helpfulness in similar circumstances.

By Dave L on 27 August 2018 | Purchase not verified

Great service all round - Had a look at the car we were interested in & took it for a spin before buying it. Had a few questions which were all answered, along with some some good advice. No pressure sales whatsoever. Would recommend & will certainly have a look to see what’s on the forecourt when we look to change our other car next year! In summary, Friendly service, competitively priced quality cars & one very happy customer!

By L M on 11 August 2018 | Purchase not verified

A real pleasure buying from this garage. Thoroughly deserve their 5 star rating. Honest, friendly, and no pressure. Price of my new car was also very fair.

By Mike B on 25 March 2018 | Purchase not verified

After test driving and deciding to buy my Audi from the owner of Bishops Cross we agreed a price on part exchange and about an hour later drove away in my new car. Only slight problem arose when driving away, the heater motor had given up. The salesman looked mortified and arranged to have this repaired within a few days and everything was handled very well. Sometimes, it's how people deal with problems that shows their true character so in this case, full marks. I've had the car a few weeks now and have had the car in to my trusted specialist garage for a full service, gearbox oil etc etc as I am super fussy and nothing came up as a problem. I hope to revisit this garage when I'm next looking at cars but after spending loads on upgrading the tyres and stereo I hope to hold on to this one for some time!

By MR H on 13 February 2018 | Purchase not verified

From the first phone call to driving the car away the experience was excellent. On arrival we were greeted by Rob and shown the Audi after taking it for a test drive we decided it was the vehicle for us all questions were answered and nothing was to much trouble even though our car had a private plate we used Rob's computer to do all the relevant paperwork we left with the Audi on the same day saving us a return trip and Rob let us post the logbook and spare key later. I would definitely recommend Bishops cross car sales as the experience was second to none thanks Rob.

By G P on 04 February 2018 | Purchase not verified

Bishops Cross Car Sales made us feel like valued customers from the moment we arrived to the time we left with our newly purchased car. There was no hard sell. We were given all the time we needed to check the car. We even had time to insure the car and get it road taxed while completing the purchase. Within a short time were driving home with our newly purchased car. The car came with full service history, full MOT records, and all the documents as was specified with a complete set of keys. What a pleasant experience! Very professional. 5 Star.